From AI Tourist to AI Native – A Practical Workshop for Small Business Owners
Date: Wednesday 9th September 2026
Venue: St Ives Sports Centre, 90 Horace Street, St Ives
Time: 6.00pm – 8.00pm
The Ku-ring-gai Chamber of Commerce invites you to join us for an engaging and highly practical evening workshop designed to help small business owners better understand the rapidly evolving world of Artificial Intelligence.
Our guest speaker, John Lin, Senior Partner at Gazi Group, will cut through the hype and explain AI concepts in plain English, while demonstrating how businesses can start using AI tools to improve productivity, customer service and business operations.
What You’ll Learn
What is AI and how does it actually work?
- Understanding AI through simple, real-world examples
- How AI models such as ChatGPT, Claude, Gemini and Copilot process information
- Why different AI tools produce different results
Choosing the Right AI for Your Business
- Free AI tools vs business-grade AI solutions
- Understanding Microsoft Copilot, Copilot Chat and Microsoft 365 Copilot
- When to use AI assistants and when not to
- Selecting the right platform for your business needs
The Art of Prompting
- Why the quality of your prompts matters
- A practical framework for obtaining better results from AI
- Common mistakes that reduce accuracy and effectiveness
- How to create AI assistants that reflect your business requirements
What If Your Website Could Talk Back?
- Live demonstration using the Ku-ring-gai Chamber of Commerce website
- How AI-powered customer support agents can be created
- Turning your website into a business knowledge base
- Practical examples of AI-driven customer engagement
Why Attend?
Whether you’re completely new to AI or already experimenting with tools such as ChatGPT and Copilot, this session will provide practical insights and ideas that can be implemented in your business immediately.
The evening will also provide an opportunity to connect with fellow Chamber members and local business leaders while discussing one of the most important technology shifts affecting business today.
If you’ve ever wondered where to start with AI—or how to move beyond simply experimenting with it—this workshop is for you.
We look forward to seeing you there.