Artificial Intelligence isn’t the future — it’s here now, reshaping how small businesses operate, engage customers, streamline workflows and grow revenue. But with so much hype, how do you separate the noise from what actually works?
This workshop will unpack what AI really means for local retail and service businesses — from simple automation hacks to smarter marketing and customer engagement. It’s designed for business owners who want to start using AI now, without needing to become tech experts.
What You’ll Learn
- What AI can realistically do for small businesses today
- Easy wins to save time, reduce admin and improve marketing
- How retail and service businesses are already using AI
- Practical tips you can start applying straight away
Your Speakers
Yiya Sun — Optimise AI
Yiya leads Optimise AI, a Sydney-based consultancy helping businesses use AI in practical, accessible ways. She focuses on turning AI into everyday tools that improve workflows, decision-making and business performance.
George Votava — Net Fusion Technology
George is the founder of Net Fusion Technology and a Digital AI Transformation Director with more than 15 years’ experience helping businesses adopt technology that drives growth. He specialises in AI transformation, digital strategy and turning complex tech into commercial outcomes.
Why You Should Attend
If you run or manage a retail or service business and want to:
- free up time and reduce costs
- attract and retain more customers
- compete more effectively in a digital-first market
This session will give you practical, no-nonsense insights you can put to work immediately.
The event fee includes light meal and complimentary drink.